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Targeting with Trade Shows
You
keep hearing that the economic slump is about to make a u-turn back
to prosperity but your personal roadmap shows it may still be a
rough journey. You’ve cut every expense you can think of from R&D
to marketing. Now you’re wondering if that tradeshow that seemed
so important to attend in better times is still worthwhile.
Universally,
trade shows are where companies premiere their latest and greatest
products. This fact is not lost on show organizers. Worldwide, there
are more than 9,000 trade shows and public expositions every year.
Making a choice of which show you should attend can be daunting—so
you choose not to exhibit at all. But that could be a costly decision.
A
Smart Deal
According
to Colorado-based Trade Show Bureau, most decision makers feel that
trade shows are the number one source of obtaining purchase information.
Dollar for dollar, trade shows can still be the most cost-effective
way you can reach out and find those qualified buyers. An
Exhibit Surveys Inc. (link: www.tradeshowadvisor.com)
study reveals that the average cost-per-visitor at a trade show
is $177, while that of a sales call is $295.
Whether you’re
a buyer or exhibitor at a trade show, time is money. That’s not
a cliché; it’s a fact. The less time you spend to close a sale,
the higher your returns. It actually takes less effort to find leads
at a trade show than in the field—they literally walk into your
both. McGraw-Hill Research Foundation says that 54 percent of all
orders that result from a trade show require no follow-up visits
from your sales force. And even better, less than one percent of
calls are required to close a qualified lead from a trade show.
While it is
an accepted axiom that 80 percent of your business comes from 20
percent of your clients, you still need to generate interest from
new quarters on a continuous basis. That’s best accomplished at
trade shows.Over 80 percent of the folks who drop by your booth
will be people your sales force never called. Of these, 82 percent
have buying influence and almost 50 percent of those are already
planning on buying your product or service.
Importance
of Presence
As with any form of advertising or public relations, when you make
a choice not to come to the plate, your competitors are already
up to bat and ahead of the game.By not participating at an industry
trade show, you’re just giving the competition an unencumbered playing
field.Buyers attend trade shows in order to window shop. If they
can’t compare your product or service to your competitors’, then
you just gave the game away by default.
It’s not just
a matter of putting in an appearance to show you’re still around.
This is serious ‘face-time.’ Depending on the venue, it’s possible
to meet more prospective clients in a two- or three-day trade show
than in three months of cold calling. And talk about one-to-one.
It’s just a plain fact that people tend to do more business with
someone they’ve met and feel they know first-hand. It’s hard to
bond over the phone or by e-mail. You need to shake hands and look
them in the eye and personally thank them for dropping in or, if
they’re long-standing clients, invite them to dinner or a special
event.
Check
Out Competition
Trade shows offer another valuable opportunity—to see what your
competitors are up to. Nothing’s to keep you from venturing into
foreign territory to eyeball their newest widget to see what it
has to offer. It all comes under the label of market research.
You might as well; they’re giving you the once-over. Whether it’s
the latest data storage server or kitty litter box, you need to
know what is being touted as superior to your product or service.
Land
Publicity
And, as you’re well aware of, every industry has its own media moguls
looking for the newest scoop to tout in their publications. Trade
shows represent one of the easiest ways to grab a reporter’s interest.
Believe it or not, buyers—particularly the ones who didn’t come
to the show—actually read those trade magazines when looking for
new products and services. Don’t be shy. If reporters don’t stumble
into your booth, go looking for them. Sit down and fill them in
on your latest offering. When you help reporters do their jobs,
they really appreciate it and you get free ink. But you can’t
do that if you’re not there; now can you.
All
these points may seem obvious to some, but you’d be surprised how
quickly trade shows are cut out of the marketing budget. Rethink
your trade show strategy. It’ll pay off.
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